Gaming at cardtime is meant to be fun — a form of entertainment, not a way to earn income or escape problems. We take our duty of care seriously, and we've built real tools to help every Filipino player stay in control.
Our Commitment
cardtime believes that responsible gaming is not just a legal checkbox — it's a genuine commitment to the well-being of every player on our platform.
Responsible gaming starts with self-awareness. cardtime encourages all players to set personal limits before they start playing — not after. Decide on a budget and a time limit, and stick to it.
Never gamble with money you cannot afford to lose. cardtime recommends treating your gaming budget the same way you'd treat a night out — it's entertainment spending, not an investment strategy.
It's easy to lose track of time when you're enjoying slots, live casino, or sports betting. cardtime's session time reminders help you stay aware of how long you've been playing so you can take regular breaks.
One of the most common signs of problem gambling is chasing losses — increasing bets to try to recover money already lost. If you find yourself doing this, it's time to stop and reach out for support.
Gaming is more enjoyable when it stays social and light. If gambling is affecting your relationships, work, or daily life in Makati, Cebu, Davao, or anywhere in the Philippines, please seek help immediately.
cardtime provides free, easy-to-activate responsible gaming tools for every registered player. From deposit limits to full self-exclusion, these tools are available 24/7 at no cost through our support team.
Player Protection
Every cardtime player has access to a full suite of responsible gaming tools. Contact our support team at any time to activate any of the following.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your limit is reached, cardtime will prevent further deposits until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period to protect you from impulsive decisions.
Choose how long you want to play in a single session — 30 minutes, 1 hour, 2 hours, or a custom duration. cardtime will send you a notification when your chosen time is up, giving you a natural pause point to step back and reassess.
Define the maximum amount you are comfortable losing over a set period. When your loss limit is reached, cardtime will automatically suspend your ability to place further bets until the period ends. This tool is especially useful for players who want a hard financial safety net.
Need a short break? A cool-off period temporarily suspends your cardtime account for a period of your choosing — from 24 hours up to 6 weeks. During a cool-off, you cannot log in, deposit, or place bets. The period cannot be shortened once activated, so you can rest easy knowing the break will hold.
Self-exclusion is cardtime's most powerful responsible gaming tool. When you self-exclude, your account is fully suspended for a minimum of 6 months, up to a permanent exclusion. cardtime will also suppress all marketing communications to you during this period. To activate self-exclusion, contact our support team at [email protected] — we will process your request within 24 hours, no questions asked.
Reality checks are periodic pop-up reminders that appear during your gaming session showing how long you have been playing and your net win/loss for the session. These gentle nudges help you stay grounded and make informed decisions about whether to continue playing.
Know the Signs
Problem gambling can affect anyone — from casual players in Quezon City to regular bettors in Cebu. Recognizing the warning signs early is the first step toward getting help.
Answer honestly. If you answer "yes" to two or more of these questions, we strongly encourage you to reach out to our support team or a professional counselor.
Have you ever gambled more than you intended to in a single session?
Have you ever felt the need to gamble with increasing amounts of money to get the same excitement?
Have you ever tried to win back money you lost gambling (chasing losses)?
Has gambling ever caused problems with your relationships, work, or finances?
Have you ever borrowed money or sold something to fund gambling?
Have you ever felt anxious, depressed, or guilty after a gambling session?
cardtime enforces a strict 21+ age policy in compliance with PAGCOR regulations governing online gaming in the Philippines. No person under the age of 21 is permitted to register, deposit, or play on the cardtime platform under any circumstances.
During registration, all players are required to confirm that they are at least 21 years of age. cardtime conducts identity verification (KYC) checks on all accounts, and any account found to belong to a person under 21 will be immediately suspended, with all funds frozen pending investigation. We take underage gambling extremely seriously — it is not just a policy violation, it is a harm we are committed to preventing.
If you are a parent or guardian and believe a minor may have accessed the cardtime platform, please contact us immediately at [email protected]. We will investigate and act swiftly.
cardtime operates within the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR), which includes specific responsible gaming requirements that all licensed operators must follow. These requirements include age verification, player protection tools, staff training on problem gambling, and cooperation with self-exclusion programs.
PAGCOR maintains its own responsible gaming resources and self-exclusion registry for Filipino players. If you wish to self-exclude from all PAGCOR-licensed gaming platforms — not just cardtime — you can contact PAGCOR directly through their official channels to register for the national self-exclusion program. cardtime fully cooperates with and honors PAGCOR's self-exclusion registry.
cardtime's responsible gaming program is reviewed regularly to ensure it meets or exceeds PAGCOR's standards and reflects best practices in player protection.
If you or someone you know is struggling with problem gambling, please know that help is available in the Philippines. Reaching out is a sign of strength, not weakness. cardtime's support team is available 24/7 to assist with any responsible gaming request — whether that's activating a deposit limit, initiating a cool-off period, or processing a self-exclusion.
For professional counseling and support, we encourage players to seek assistance from qualified mental health professionals and addiction counselors in their area — whether in Manila, Cebu, Davao, or elsewhere in the Philippines. Your well-being is more important than any game.
Remember: gambling is entertainment. It should never feel like an obligation, a solution to financial problems, or a source of stress. If it does, please reach out — to us, to a counselor, or to someone you trust.
cardtime is committed to providing a safe, fair, and enjoyable gaming environment for every Filipino player. Join us and experience gaming the responsible way.